![]() ![]() ![]() These conversational agents are configured to answer customers' queries instantly on the business's behalf. WhatsApp business chatbot software in simple terms is an Artificial intelligence-powered chatbot that runs on the WhatsApp platform and works on a predefined set of rules-designed to have a conversation with humans over the chat seamlessly. WhatsApp business boasts a massive user base of over 3 million, introduced chatbots to provide businesses with the very component to communicate with customers effectively. Part 1: What is a WhatsApp chatbot? What are the features? You can use it for anything… notifying your sales team about every new lead, a new purchase, new subscription, or notifying agents about new live support tickets.Part 3: 2 WhatsApp business chatbot you can try Luckily, Landbot can send notifications via the world's most popular business communication app - Slack. If you don’t have agents sitting on the Landbot chatbot platform all day long you might want to notify your agents when someone wants to talk to them. Just continue reading if you are interested in how it works. There’s a way you can build and test a WhatsApp bot BEFORE that process is complete! Without completing these steps launching your chatbot won’t be possible whether you are doing it solo or using a chatbot solution like Landbot. Apply for WhatsApp Business API and set up a WhatsApp phone number.Review WhatsApp Commerce Policy to ensure your industry and/or use case doesn’t breach any of the imposed regulations.Before you can grace your audiences with an official WhatsApp chatbot, you need to: WhatsApp Business API requires businesses to pass through an application process that prioritizes medium, large and enterprise-size businesses in selected industries. Still, even though WhatsApp did open its doors to businesses, the API integration is not up for grabs just for anyone. Businesses worldwide are starting to take advantage of the possibilities that come with WhatsApp’s deep market penetration (2B monthly active users) and ever more business-friendly features. Since then, Meta has been working towards turning into a full-scale business platform on par with WeChat's success case in China. ![]() WhatsApp Business API was first released in 2018. WhatsApp bot can be used for a variety of use cases across customer journeys from marketing and sales to customer support and success.
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